Frequently Asked Questions

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Ceremony
Reception
Fees
Catering

If you do not see the answer to your question below, please call us at 770-222-5003. Our office hours are Tuesday through Saturday from 10:00 am – 4:00 pm.. Please call and schedule your private tour.   If we do not answer, please leave a message, and we will return your phone call as soon as possible. You may also contact us with additional questions via email. ~The Staff at Che'ne Rouge

Ceremony

Can we have both the service and the reception at Che’ne Rouge?

Yes, you can have both the service and the reception here, and we offer our beautiful outdoor Garden Isle or indoor Grand Ballroom.

Do you provide a wedding planner?

During your Rehearsal, Ceremony, and Reception, we work with all of your preferred Vendors (photographer, DJ, Officiant and Caterer)who receive your printed Itinerary.  We understand your out of town guests might not be able to attend your Rehearsal.  If the procedures are forgotten on the wedding day, please remember the Event Planner, at that time, is there to insure everyone knows their place in the Processional and the line-up for your Formal Introduction into the Reception.  Our Event Planners are well aware of Processional and Recessional procedures and are readily available to assist you.

When is our rehearsal scheduled, and how much time do we have?

Each couple usually needs one hour for a wedding rehearsal, which will occur one or two days before your actual wedding day.

What if we have a rainy day?

Our staff and facility will provide you with a beautiful ceremony and reception regardless of the weather. If your ceremony was scheduled to be outside, and it rains, your ceremony will be moved inside to the Grand Ballroom. In the event of rain, during the cocktail hour and picture taking, your guests can enjoy the ambiance of our cozy Pub and spacious Buffet area (indoors).  Outdoors, your guests can mingle in the covered 8’ x 60’ Grand Ballroom terrace.

How much notice do I need to give if I change from having an outdoor ceremony to the Ballroom (indoors)?

Please give at least one day’s notice, so that our staff can reset the ballroom for your ceremony and set up for the reception.

What is your service fee for the ceremony?

Your ceremony is included in all of our packages.  The Bride and Groom provide the officiate.

How many quests can we have at our ceremony?

Che’ne Rouge can seat 100-250 guests at our Garden Isle (the outdoor wedding ceremony site). Our Grand Ballroom (the inside site) can hold a maximum of 200 guests. We offer some flexibility for late bookings based on availability.

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Reception

Is your venue non-smoking?

Che’ne Rouge is in compliance with the new non-smoking laws. In line with the new laws, we offer a select area for those who smoke: our Carmen Veranda Bar & Deck.

What is included in your facility fee?

At Che’ne Rouge, we only have one event at a time, unless otherwise specified. You have complete access to our main house, Grand Ballroom, Red Barn, Gardens, and Carmen Veranda Bar & Deck. The fee includes (select packages) the ballroom table centerpieces, the silk and fresh flower arrangements throughout our facility, and the buffet table centerpiece. In your selected package, Che’ne Rouge is decorated with silk arrangements, columns, greenery-filled urns, crystal sconces, chandeliers, and mini lights inside and out. However, you may purchase additional fresh flowers or decorations as desired. Please view the wedding packages for more details and information

What are the sizes of your tables?

Photo courtesy of Jesse Garrett Photography

We provide 60” round tables for your guests. These tables can seat eight or more guests for buffet seating and a maximum of eight guests for the Champagne formal buffet served dinner. Our buffet/caterer’s area will have 6’ or 8’ oblong tables or serpentine-shaped tables if desired. We also provide 48” tables for cake, gifts, and additional guest seating. Taller tables are provided for cocktail receptions.

Do you include table linens and chair covers?

Yes. Please view our various packages that include the linens.  Specialty sheers and other fabric choices (in a variety of colors) are available for a fee. Chair covers and other accessories are available through various rental companies. We now offer standard white linens for rental and colored overlays (90” square).  Please inquire with Che’ne Rouge Staff for pricing.

How many people can you fit in your Grand Ballroom?

Che’ne Rouge can accommodate a maximum of 200 people.  We prefer to seat everyone for a buffet style reception, but we can accommodate more when a seat for everyone is not required.  When a tent is chosen, we can accommodate an even larger number of guests. (We are happy to assist with tent rentals.) In the Ballroom, seating varies depending on the size of your dance floor. We have a very large Buffet Area specially designed for the food, gift, and cake tables. Whether you choose to have music, a band, or a DJ also determines the seating arrangements. The Royal Stage is part of all packages.

How early can I arrive to set up additional decorations, etc. for my event? How many people can assist me during the set up?

You can bring  small party favors.  Please check with management for those particular requirements.   However, nothing may be hammered or attached to our walls. We ask that you keep the number of people assisting you during your set-up time to a maximum of six people. Set-up hours are 3:30 -4:45 PM for an evening ceremony. The staircase silk garland, the food table arrangement, and the silk flowers will remain, unless you request to have them removed. (Removal requires a $50 re-installation fee.) We love all fresh flowers, but please designate who takes them home!

What goes on at Christmas Time?

Please continually check our website or call us for more details. We will have Christmas decorations throughout our facility and grounds. We will have various parties and events all year long.

Do You Have Specific Requests for Guests?

During the hours of your event, we ask that guests arrive no earlier than 30 minutes prior to the ceremony. Our staff is busy preparing for your event. Our Wedding Director and Planner will do a headcount during the ceremony or reception to confirm the exact number of guests invited. If the number of people goes over the number determined at your final headcount time (three weeks before your event), you will only be charged per person, according to the menu you selected. Our chef then will do everything possible to accommodate any surprise guests that show up. We encourage you to check your guest list, as unexpected arrivals create an extra cost to you. Please remember to finalize the headcount four weeks before your wedding date.

What happens if we go over the scheduled time frame?

If you do go past the determined schedule, $450 per hour will be added to your rental fee. 

What are the afternoon and evening times?

Together with our Event Planner, you will be able to create a personal schedule based on your special needs and choices. The ceremony starts from 5pm to 5:30 pm giving you plenty of time for the reception. Again, please discuss your time frames with our Event Coordinators.

What is or is not permitted during the send-off/departure of the bride and groom?

Fresh flower petals are allowed outside.  Bubbles may not be used inside or outside.  Rice and confetti are not permitted outdoors (because they are harmful to the birds). We do allow Sparklers outside And, we now have our fabulous Bubble Barn Blaster for rental, for your Send Off!

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Fees

Other than the price of food, bar, and facility fee, what are the additional costs at Che’ne Rouge?

We add a Georgia state tax of 7% for food, 20% gratuity, and a 3% tax for liquor purchases. (There is no tax on beer, wine & champagne.) Most of our packages include the gratuity and sales tax.

How much do I have to pay to make a booking?

On all of our packages, 1/3 down is required to secure your wedding date,  1/3 deposit is required half way in between your date chosen and the wedding day, and the final 1/3 is required 5 weeks before your wedding day. The first deposit is non-refundable, but we are willing to reschedule your event within a year based on date availability and package selected.  Any payments that are late will incur a 5% surcharge.

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Catering

Can I take left over food home from the reception?

Yes you can. The food that was not put out on the Buffet Area  is packed up for the family to take home. The wedding cake is also packed to take home.

Can we provide any of our own alcoholic beverages for the reception?

No. Che’ne Rouge must provide all alcoholic beverages consumed in the common areas of the grounds, as well as in the Main House and Ballroom. We do have the required Georgia State Alcohol Serving License and state licensed bartenders to serve the alcohol. This is a Georgia State law for businesses having a liquor license. We offer Full Bar Service Packages that allow you to choose a bar serving option. We have bar service inside at the Pub, and outside on the Carmen Veranda Bar & Deck. We can also offer additional bar stations on our grounds. We feel that providing the beverage/alcohol insures more of a stress free environment for you. The Bride and Groom may purchase alcoholic beverages for the bridal party or guests, or have a cash bar (where guests buy their own drinks). With our cash bar option, Che’ne Rouge chooses the alcohol brands. Additional Note:  With any alcoholic beverages served at Che’ne Rouge, a Security Officer is required for receptions.  No Coolers are allowed in or on the Che’ne Rouge premises.

How many servers do I need?

The servers depend on how many guests at your reception and, usually, the caterer will provide all the details.  All our servers are trained and very professional. They know how best to serve you and your guests.

We only require the licensed bartender’s fee when alcoholic beverages will be served. A Banquet manager and Event Manager are always present at any event  We include services by our House Coordinator to insure the wedding party receives attention and the best possible service. Whenever possible, we will introduce our staff to our clients before their event.

Are snacks provided before the event starts?

Yes, snacks are an option. Please check with the caterer for more information and choices. The Bride and Groom may choose to purchase drinks for their bridal party and/or guests. Clients are not permitted to bring in their own beer, wine, champagne, or food.

Can I request a special food menu?

Photo courtesy of Jesse Garrett Photography

Yes, our caterers can provide a specialized menu depending on your particular needs or requests. They are always willing and extremely accommodating with their menu. Please check with our Event Planner when booking your event.

May we use our own vendors?

We provide a reference list for all services, but you may hire outside vendors. However, any outside vendor will be required to sign a contract with Che’ne Rouge. We want to make sure the service and product meet our high standards of quality. (We do support local businesses as much as possible.) The vendor also needs to have a business license and proof of insurance. Please supply our Wedding Director with this information before your last meeting with her.

How much parking is available on-site?

Our lighted parking lot can accommodate 180 cars, including four Handicapped spaces. Please enter through our Red Barn, and follow the sidewalk to our new main entrance. Please notify us if you have disabled guests so we are prepared to assist them.

Bathrooms at our Facility:

Bride’s Restroom
Groom’s Restroom
Men’s and Women’s Public Restrooms are Handicapped Accessible

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